Strategic Insurance Services Limited takes an innovative approach to the provision of travel insurance, ensuring that the benefits are tailored to the specific requirements of the customer or tour operator and is supported by secure insurance underwriting companies.
Travellers have different requirements and we recognise the need to tailor the travel insurance solution to suit the customer or their travel provider. Travel insurance must be competitively priced but it is also crucial that the benefits are suitable for the travellers so that they are not let down in the event of a claim. Customers view the travel cover as an extension of the brand for the company that provide it, so it has to be supported by good customer service when it comes to making a claim or needing medical assistance. We only use highly rated insurance underwriting companies to provide peace of mind to our clients.
We believe that there is no off the shelf solution for travel insurance and our approach is to spend time with our clients to gain an understanding of their customers’ needs, so that the insurance that we do design is right for them and their market. We recognise that there is often a need for individual benefits over and above the core travel insurance benefits.
Business travellers could need extra compensation if their flights are delayed as it would consequence in missed meetings and additional travel expenses. Employee replacement cover can be included and we also provide protection for company equipment abroad. Tour operators specialising in more expensive holidays need to offer increased cancellation cover and more affluent customers are likely to need higher benefit levels for their personal belongings.